REGION  -    North-America  /  Europe  /  Asia-Pacific
“We were impressed with the flexibility of the StayinFront software, the level of professionalism demonstrated by the StayinFront team, and their understanding of the issues facing our business.”

 John Herring
  Director, Salvation Army

 
Industry Solutions
       StayinFront Life Sciences
          StayinFront EdgeRx (On-Demand)
          StayinFront TouchRx (Mobile)
       StayinFront Consumer Goods
          StayinFront EdgeCG (On-Demand)
          StayinFront TouchCG (Mobile)
          Retail Execution
          Direct Store Delivery
       StayinFront Financial Services
          Retail
          Institutional
       StayinFront Sports Management 
       StayinFront B2B

Products
       StayinFront CRM
          New - CRM 12
          StayinFront Edge (On-Demand)
          StayinFront Touch (Mobile)
          Architecture & Tools
          Analytics
          eBusiness
          Integration
       Add-in's
          StayinFront Marketing Center
          StayinFront Key Account Management
          StayinFront Opportunity Management
          StayinFront Contact Center

Services
       Client Services
       Training
       Help Desk
       Data Center
       Asset Management
       Master Data Management

Deployment
       Options
          Hosted
          On-Demand
          On-Premise
       Field Platforms
          iPhone, iPad, Android Devices
          Windows Mobile 6.5 Devices
          Tablet

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Services

CRM Support Services:  Help Desk

StayinFront’s clients can count on the following expert CRM Help Desk support:

  • Dedicated toll-free numbers answered by live agents.
  • Real Time Monitoring/Call Recording and calls routed according to technician skill level.
  • Bilingual Services to accommodate language needs of diverse populations.
  • Call Tracking System with resolutions recorded and more complex issues escalated.
  • Reporting and Metrics with daily, weekly, monthly and quarterly report options.
  
  
  

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